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Outcomes-Based Communication


Price: R 250.00

Outcomes-Based Communication

(Work Readiness)

Author: People Solutions

Price: R 250.00

Exploring verbal, non-verbal and written communication in the business environment and ways to improve your effectiveness as a communicator.

What you will learn:

  • Basic communication model
  • Verbal communication
  • Nonverbal communication
  • Written communication
  • Effective strategies for communication


Communication skills are an essential requirement in the workplace. In this course, we'll help you to use your communication skills in the most effective way to improve the way you interact with those around you. 

Course objectives:
  • Communication as a useful collaboration tool in the workplace.

Course objectives:
  • Use of perspective in the communication process.

Course objectives:
  • Develop skills to apply verbal communication effectively in the workplace.

Course objectives:
  • Effective use of nonverbal communication.

Course objectives:
  • Understanding business requirements to improve written communication.

Course objectives:
  • Improve business writing using five steps.

Course objectives:
  • Credibility used as a practical communication element.