Customer Service Orientation
Total:
Price: R 250.00
Customer Service Orientation
(Future Skills)
Customer Service Orientation must be able to display positive attitudes and behaviours, which demonstrate an awareness and willingness to respond to customers to respond to and meet their needs, requirements and expectations.
What you will learn:
- Customer Relationships
- Customer Experiences
- Customer Loyalty
- Customer Recovery
Overview:
An identified need to advance customer service and interactions for the future of the workplace
Course objectives:
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Focusing on building a Customer Relationship
Course objectives:
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Experience with the Customer
Course objectives:
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Best ways Customers shows Loyalty
Course objectives:
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Ways of enhancing Customer recovery