Solution-Driven Mindset
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Total:
Price: R 250.00
Solution-Driven Mindset
(Work Readiness)
Learn how to tackle problems in the workplace using a solution-driven mindset.
What you will learn:
- Problem-solving process
- Decision-making process
- Solution generation tools
- Queries and complaints
- Conflict and negotiation strategies
Overview:
In this course, you'll learn how to approach problem solving from a solution-driven mindset in the workplace. For most people entering the workplace for the first time, dealing with problems, queries, complaints and making effective decisions is a new skill.
Course objectives:
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Understand the importance of becoming a solution-driven problem solver.
Course objectives:
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Understand and apply the problem solving process.
Course objectives:
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Understand and apply the decision-making process.
Course objectives:
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Using solution generation tools in the workplace.
Course objectives:
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Understanding and addressing queries and complaints as a workplace problem.
Course objectives:
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Handling conflict during problem solving processes.
Course objectives:
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Using simple negotiation processes during problem solving.